WildStrong Self-Paced Online Course Terms & Conditions
WildStrong Online Course Terms & Conditions
Last updated: 10 October 2026
1. About us
These terms apply to WildStrong’s self-paced online courses purchased for personal use. They form your agreement with us alongside the course description and purchase details shown before checkout.
WildStrong Ltd is registered in Scotland, company number SC690533.
Registered office: Kingsbarns, Scotland.
Email: info@wildstrong.co
2. Your course and payment
Your purchase includes the prerecorded lessons and supporting materials described on the course page. Courses do not include live sessions, individual coaching or community access.
The course page explains the content, intended audience, equipment and technical requirements, permitted downloads and access duration.
Payment is due in full at purchase. The total price, currency and applicable taxes are shown before you pay. Your bank may apply its own currency-conversion charges.
Your contract begins when we email confirmation accepting your order. We will provide a copy of these terms and confirm your purchase and access arrangements.
3. Immediate access
Our courses are supplied immediately following payment and order confirmation, subject to any lesson-release schedule stated before purchase.
You will need a compatible device and internet connection. Keep your login details secure and do not share your account. If you have trouble accessing your course, contact info@wildstrong.co.
4. Cancellations and refunds
UK consumers normally have a right to cancel within 14 days after the day the contract is made. For our immediately supplied digital courses, that right ends when supply begins, provided you have given the express consent and acknowledgement described above and the legal requirements have been met.
Once your cancellation right has validly ended, we do not offer change-of-mind refunds unless a separate guarantee was advertised with your purchase.
This does not affect your rights if the course is faulty, not as described or not supplied as agreed. Digital content must meet applicable legal standards. Depending on the circumstances, you may be entitled to repair, replacement or a price reduction, which can be a full refund.
If a cancellation right remains available, including any legally required extension, you can exercise it by sending a clear statement to our email or postal address before the deadline. You may use the form below, but do not have to.
For a valid cancellation, we will refund your payment without undue delay and within 14 days of being informed. Any statutory price-reduction refund will be paid without undue delay and within 14 days of our agreeing you are entitled to it. Refunds use your original payment method unless you expressly agree otherwise, without a refund fee.
Following cancellation, your access ends and you must stop using and delete downloaded course materials. Your refund is not conditional on proof of deletion. A partial refund does not automatically end your access.
Any additional mandatory consumer rights remain unaffected.
5. Moving safely
Our courses provide general movement education, not medical advice, treatment or personalised exercise programmes. We cannot observe your movements or provide individual supervision.
Follow the safety instructions, use suitable equipment and space, and choose activities appropriate to your abilities. If you have an injury, health condition or concern about suitability, seek advice from a qualified health professional before participating.
Stop if you experience pain, dizziness or feel unwell. Results vary and no particular outcome is guaranteed.
Nothing in these terms limits your statutory consumer rights or excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.
6. Personal use
Course materials belong to WildStrong or its licensors. You may use them for your own non-commercial learning during the agreed access period and retain permitted downloads for personal use afterwards.
Except as permitted by law or with our written permission, you must not share account access, distribute, publish, resell or commercially exploit the materials.
We may suspend access while promptly investigating suspected serious misuse. We will explain the reason and give you a reasonable opportunity to respond and, where appropriate, correct the problem. Serious or continuing misuse may lead to termination.
Any action will be proportionate. If suspension was unjustified, we will restore access and extend any fixed access period by the time lost. Termination does not automatically remove any refund rights.
7. Access and updates
We will honour the access period agreed when you purchased, including any lifetime-access commitment previously made.
We may update materials for accuracy, safety or technical compatibility without materially reducing what you purchased. If we change platforms, we will preserve your agreed access.
We will address access problems promptly. If we cannot provide the content or access promised, we will explain the options and provide any remedy required by law. A replacement course or download will not replace a different entitlement without your agreement.
Revised terms apply to future purchases and do not retrospectively reduce existing rights.
8. Privacy and complaints
Our Privacy Notice explains how we handle personal information.
For questions or complaints, email info@wildstrong.co or write to our registered office. We will investigate promptly and keep you informed. Where applicable, we will provide information about available alternative dispute-resolution arrangements.
9. Governing law
These terms are governed by Scottish law. This does not remove any mandatory consumer protections applicable where you live or any right you have to bring proceedings in your local courts.
Cancellation form
Complete and return this form only if you wish to cancel your contract.
I/We [] hereby give notice that I/We [] cancel my/our [] contract of sale of the following goods []/for the supply of the following service [*]:
Ordered on []/received on []:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s), only if submitted on paper:
Date:
[*] Delete as appropriate.